Question 1

Where are your products made & sourced?

Accepted Answer

All of our products are 100% made and sourced in the United States of America, with the exception of our Wahuta (https://www.kodapet.com/wahuta)treats which use carrots sourced from Canada and Mexico and our Zaniya Woci Elk/Venison Toppers (https://www.kodapet.com/product-page/zaniya-woci-freeze-dried-elk-venison-complete-topper-10oz)and Elk/Venison Bites (https://www.kodapet.com/product-page/zaniya-woci-freeze-dried-elk-venison-formula-bites-dog-food-11oz)which use venison sourced from both, the USA and New Zealand.

tags: USA, where, manufacture, manufactured, come from, source, ingredients, China, overseas

Question 2

Do you use any ingredients from China?

Accepted Answer

Never.

All of our products are 100% made and sourced in the United States of America, with the exception of our Zaniya Woci Elk/Venison Toppers (https://www.kodapet.com/product-page/zaniya-woci-freeze-dried-elk-venison-complete-topper-10oz)and Elk/Venison Bites (https://www.kodapet.com/product-page/zaniya-woci-freeze-dried-elk-venison-formula-bites-dog-food-11oz)which use venison sourced from both, the USA and New Zealand.

tags: USA, where, manufacture, manufactured, come from, source

Question 3

When does my Koda Pet product expire?

Accepted Answer

Our products have an 18-24 month shelf life from time of manufacture.

Our items will have the Best By date listed in one of two ways:

1. A black, ink-printed date on the front of the bag, along the right side. This shows the month, day and year.

https://static.wixstatic.com/media/84c162_840d555df1ef478abf826b2c30d6f080~mv2.jpeg

2. A small, white sticker on the back or bottom. This shows only the month and year, so "12/2026" would be best by December of 2026.

https://static.wixstatic.com/media/84c162_210c34b1647f41c282d16f6ff3e59b17~mv2.jpeg

Still can't find the Best By date on your product? Contact us at RJ@kodapet.com (RJ@kodapet.com)and we'll do our best to help out!

tags: expiration, go bad, sell, how long, last, spoil, spoiled, feed, sealed, seal, unopened

Question 4

How do I read your Best By label?

Accepted Answer

Our items will have the Best By date listed in one of two ways:

1. A black, ink-printed date on the front of the bag, along the right side. This shows the month, day and year.

https://static.wixstatic.com/media/84c162_840d555df1ef478abf826b2c30d6f080~mv2.jpeg

2. A small, white sticker on the back or bottom. This shows only the month and year, so "12/2026" would be best by December of 2026.

https://static.wixstatic.com/media/84c162_210c34b1647f41c282d16f6ff3e59b17~mv2.jpeg

Still can't find the Best By date on your product? Contact us at RJ@kodapet.com (RJ@kodapet.com)and we'll do our best to help out!

tags: expiration, sell, number, #, numbers, tag, label, understand, decypher

Question 5

For How Long Do Koda Pet Products Stay Fresh Once Opened?

Accepted Answer

Humidity and oxygen exposure are two of the biggest factors affecting the "freshness" of products that have been opened.

Our products do best when stored in a dry, cool area, sealed in the container or pouch they come in. Alternatively, you may store them in an airtight container of your own.

Some customers have also told us that they store a week's worth of treats in a zipper storage bag and keep the rest in the original packaging. They feed from the zipper storage bag and only open the original package when they need to refill the storage bag.

tags: expire, expiration, go bad, sell, how long, last, spoil, spoiled, feed, sealed, seal, unopened, ok

Question 6

Can Koda Pet treats be frozen?

Accepted Answer

Yes, you may store our treats in the freezer, though there is no need to do so.

Our products do well when stored in a dry, cool area, sealed in the container or pouch they come in.

tags: expire, expiration, go bad, sell, how long, last, spoil, spoiled, feed, sealed, seal, unopened, ok, freeze

Question 7

Do you offer any soft treats for my pet?

Accepted Answer

Yes!

We have a variety of Freeze Dried Dog Treats that are perfect for pets who need or prefer a softer treat. Check these out:

Hakela Beef Liver + Heart Treats(https://www.kodapet.com/hakela)
-limited ingredient treats available in Minis and Big Bites

Zaniya Woci Freeze Dried Bites (https://www.kodapet.com/fd-diets)
-96% meat, organ, bone content
-use as a complete & balanced food, topper or treat

Zaniya Woci Freeze Dried Meatball Treats(https://www.kodapet.com/meatball-treats)
-made with Pasture Raised Beef or Cage Free Chicken

Question 8

Does Koda Pet offer any pet foods?

Accepted Answer

Yes, we offer a the following mealtime options:

Zaniya Woci Freeze Dried Bites Dog Food (https://www.kodapet.com/fd-diets)
Does your dog's food need a boost? Zaniya Woci Freeze Dried Bites are what you need! Complete and balanced freeze dried raw dog foods Made in the USA with nutrient-dense organ meats, pumpkin, salmon oil and probiotics for a dose of nutrition with every serving.

Zaniya Woci Freeze Dried Meal Toppers(https://www.kodapet.com/toppers)
Made with Beef, Chicken or Free Range Elk & Venison, Zaniya Woci Freeze Dried Pet Food Toppers are sure to delight even the most finicky of pets. In addition to enticing your pets to eat, our premium food toppers provide a healthy dose of nutrition from ingredients like beef liver, chicken heart, dried goat milk and gut health support with probiotics.

Question 9

Why does my bag of treats seem more/less full than usual?

Accepted Answer

Our packages are all weighed before sealing to ensure the proper amounts are included in each bag. We fully guarantee this for all of our products!

If your bag seems more/less full than usual, it is likely due to natural variances in ingredient size and density.

This is because our Papa Psuka, Papa Kitala and Waksa treats are made from natural cuts- not ground and reformed. The nature of natural ingredients like this means that the size and density of the finished treats you receive can vary from batch to batch and from bag to bag.

For example, some beef lungs are more dense than others and will yield pieces that are heavier than normal, making a bag of Papa Psuka or Papa Kitala look emptier than usual.

Similarly, some sweet potatoes are smaller than others and will yield pieces that are smaller than others.

If you believe your unopened bag of treats does not match the proper "net weight" printed on the package, please contact RJ@KodaPet.com (RJ@KodaPet.com)today so we can make it right for you!

tags: empty, half, missing

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